Terms of Service
Terms of Service
Last updated: August 27, 2026
These Terms of Service govern access to and use of the Leadscope website, hosted application, subscription, billing, account-administration, and support services collectively referred to as the “Service.”
The Service is provided by Leadscope Services LLC, a New Mexico limited liability company, with a mailing address at 2105 Vista Oeste NW, Ste E #2053, Albuquerque, NM 87120, USA (“Leadscope,” “we,” “us,” or “our”).
By accepting these Terms during purchase or account creation, or by otherwise expressly agreeing to them, you agree to be bound by them. If you use the Service on behalf of a company or other organization, you represent that you have authority to bind that organization, and “you” includes that organization.
The Service is intended solely for business and professional use by persons who are at least 18 years old.
1. The Service and the Application Provider
Leadscope provides customer-facing subscription access, billing and account administration, and support coordination for a hosted business-outreach and campaign-management application.
The underlying application code, primary application hosting, databases, application-level authentication, infrastructure, technical maintenance, and substantial portions of application support are provided by one or more independent third-party technology providers, referred to in these Terms as the “Application Provider.”
Leadscope does not develop the underlying application code and does not host the primary application infrastructure. Leadscope administers customer subscriptions and seats and has limited administrative access to customer accounts and campaign information where reasonably necessary for billing, account administration, customer support, debugging, security, legal compliance, or enforcement of these Terms.
Technical support may be provided by the Application Provider under Leadscope branding.
The Service depends on systems and services outside Leadscope’s exclusive control. The Application Provider may modify, restrict, suspend, replace, or discontinue application functions, infrastructure, integrations, or support.
2. Accounts and authorized users
You must provide accurate, complete, and current account, contact, and billing information.
You are responsible for:
- Maintaining the confidentiality and security of your account credentials;
- All activity performed through your account;
- Limiting access to personnel authorized by your organization;
- Removing access for personnel who are no longer authorized;
- Promptly notifying Leadscope of suspected unauthorized access; and
- Maintaining accurate billing and contact information.
You may not sell, transfer, sublicense, or share your Leadscope account outside your organization unless Leadscope expressly authorizes it in writing.
3. Connected Accounts and third-party services
The Service may allow you to connect email accounts, data sources, or other third-party services collectively referred to as “Connected Accounts.”
Connected Accounts may be connected through OAuth, an application-specific password, an authorization token, or another supported authentication method.
By connecting an account, you represent and warrant that:
- You or your organization owns or lawfully controls the account;
- You have authority to authorize the Application Provider to access and use the account;
- The connection and intended use comply with applicable law and the connected service’s current terms, policies, permissions, and technical restrictions; and
- The account information and credentials have not been obtained through fraud, deception, unauthorized transfer, or circumvention.
You may revoke or disconnect a Connected Account through the Service or the applicable account provider where that functionality is available. Disconnecting an account stops future access to the extent technically supported but does not necessarily delete campaign history, messages, logs, or other information already processed through the Service.
Leadscope is not affiliated with, endorsed by, sponsored by, or authorized by any third-party service merely because a technical integration is available. The existence of an integration or feature does not represent that a third party has authorized your particular use of it.
4. Customer responsibilities and acceptable use
You are responsible for your Customer Content, recipients, contact lists, targeting, campaign settings, communications, Connected Accounts, and instructions submitted through the Service.
You must use the Service in accordance with applicable law, these Terms, and the terms and restrictions governing any Connected Account or third-party service.
You may not use the Service to:
- Access or interact with an account, system, service, or data source without authorization;
- Circumvent or attempt to circumvent authentication requirements, access controls, rate limits, technical blocks, account restrictions, detection systems, or a revocation of access;
- Use false, deceptive, compromised, transferred, or otherwise unauthorized accounts, identities, credentials, sessions, tokens, devices, or network resources;
- Collect, extract, copy, use, or disclose third-party information without the rights, permission, or lawful basis required for that activity;
- Send communications prohibited by applicable privacy, marketing, telemarketing, or anti-spam law;
- Continue contacting a recipient after a legally valid opt-out, unsubscribe, suppression, or objection request;
- Send deceptive, fraudulent, harassing, threatening, abusive, defamatory, or unlawful content;
- Impersonate another person or misrepresent your identity, authority, affiliation, or the source or purpose of a communication;
- Upload or process highly sensitive or regulated information, including protected health information, financial-account credentials, government identification numbers, information about children, or special-category personal information, unless Leadscope has expressly approved that use in writing;
- Introduce malware, interfere with the Service, test its security without authorization, or attempt to gain access to another customer’s account or information;
- Reverse engineer, decompile, disassemble, reproduce, or attempt to derive the non-public operation or source code of the Service, except where applicable law expressly prohibits that restriction; or
- Assist another person in conduct prohibited by these Terms.
You are responsible for providing legally required notices, obtaining legally required consent or another lawful basis, and honoring privacy, suppression, deletion, and opt-out requests.
5. Subscription fees, renewal, and cancellation
The applicable price, billing interval, and subscription description are those presented and accepted when the subscription was purchased or subsequently changed by agreement.
Subscriptions are billed in advance and automatically renew for successive billing periods until canceled.
You may cancel through the available billing or account-management interface or by emailing [email protected]. We will process and confirm a valid cancellation request within a commercially reasonable period.
Unless the cancellation confirmation states otherwise, cancellation takes effect at the end of the billing period already paid for, and access continues through that date.
After cancellation becomes effective, Leadscope will not intentionally initiate additional recurring subscription charges.
A request for a refund of the first subscription payment must be submitted within seven days after that payment. Other payments are non-refundable except where required by law or expressly stated in these Terms.
If Leadscope permanently discontinues the paid Service as a whole before the end of a prepaid billing period for a reason other than your violation of these Terms, Leadscope will stop future billing and provide a reasonable prorated refund or account credit for the unused portion of that prepaid period.
Modification, suspension, or discontinuation of an individual feature does not automatically create a refund right unless required by law or expressly stated in a written notice from Leadscope.
You are responsible for applicable taxes other than taxes imposed on Leadscope’s net income.
6. Suspension, restriction, and discontinuation
Leadscope may immediately suspend or restrict an account, campaign, Connected Account, integration, or feature where Leadscope reasonably believes that action is necessary to:
- Comply with applicable law, legal process, or a governmental order;
- Respond to a demand, restriction, complaint, revocation, or enforcement action from a third-party service;
- Comply with an action or requirement imposed by the Application Provider;
- Address suspected fraud, unlawful conduct, abuse, or a violation of these Terms;
- Protect the security, integrity, availability, or reputation of the Service;
- Protect another person’s rights or safety;
- Address non-payment; or
- Reduce material legal, contractual, security, or operational risk.
Advance notice may not be provided where immediate action is reasonably necessary. Where practicable, Leadscope will notify you after the action and explain any available next steps.
Leadscope may modify or discontinue the Service if the Application Provider, an infrastructure provider, or a necessary third-party service modifies, restricts, terminates, or ceases providing a required component.
Where technically available and reasonably practicable, Leadscope will provide affected customers with an opportunity to export Customer Content before permanent account closure. Export options are subject to the technical capabilities and availability of the Application Provider.
7. Customer Content and data protection
“Customer Content” includes contact and prospect information, campaign settings, message templates, messages, replies, Connected Account information, files, instructions, reports, and other information submitted to or generated through the Service on your behalf.
As between you and Leadscope, you retain the rights you lawfully hold in Customer Content. Nothing in these Terms gives you ownership of third-party personal information, platform content, or other material you do not otherwise own.
You authorize Leadscope, the Application Provider, and authorized infrastructure and support providers to host, transmit, access, use, reproduce, organize, and otherwise process Customer Content as reasonably necessary to:
- Provide and operate the Service;
- Carry out your settings and instructions;
- Administer subscriptions and accounts;
- Provide customer support and debugging;
- Secure the Service and prevent abuse;
- Comply with applicable law and legal process; and
- Enforce these Terms.
Leadscope does not routinely review Customer Content. Leadscope may access Customer Content through administrative tools where reasonably necessary for support, debugging, security, account administration, legal compliance, or enforcement.
You represent and warrant that:
- You have the rights, authority, permissions, notices, consent, or other lawful basis required to provide and process Customer Content;
- Your instructions to Leadscope and the Application Provider are lawful;
- Customer Content does not violate another person’s rights; and
- You will respond appropriately to legally valid privacy and data-subject requests.
No data-processing addendum, standard contractual clauses, UK transfer addendum, or other regulated-data agreement is incorporated into these Terms unless separately executed or expressly incorporated in writing.
If your use of the Service requires a processor agreement, business-associate agreement, international-transfer mechanism, or other specialized data-protection terms, you must contact [email protected] and obtain written confirmation before submitting the affected information.
Leadscope may submit deletion or return instructions to the Application Provider on your behalf. Deletion timing may depend on the Application Provider’s systems, backup cycles, security requirements, legal obligations, and technical limitations.
8. Confidentiality
Each party may receive non-public business, technical, financial, security, or customer information from the other party.
The receiving party will use reasonable care to protect confidential information and will use it only as necessary to perform or receive the Service, exercise contractual rights, comply with law, or obtain professional advice.
Confidential information does not include information that:
- Becomes public without breach of these Terms;
- Was lawfully known to the receiving party without a confidentiality duty;
- Is received lawfully from another source without a confidentiality duty; or
- Is independently developed without use of the other party’s confidential information.
A party may disclose confidential information where legally required, subject to providing notice where legally permitted and reasonably practicable.
9. Intellectual property and license
The underlying application, source code, infrastructure, interfaces, designs, documentation, and related technology are owned by the Application Provider or its licensors.
The Leadscope name, website content, and Leadscope-created materials are owned by Leadscope or its licensors.
Subject to these Terms and payment of applicable fees, Leadscope grants you a limited, revocable, non-exclusive, non-transferable right to access and use the Service for your internal business purposes during your active subscription.
You may not copy, resell, sublicense, distribute, publicly display, or commercially exploit the Service or its underlying technology except where expressly authorized in writing.
If you provide feedback, Leadscope and the Application Provider may use it without restriction or compensation, provided that doing so does not grant ownership of your Customer Content or confidential information.
10. Disclaimers
To the fullest extent permitted by law, the Service is provided “as is” and “as available.”
Leadscope does not warrant that the Service will:
- Be uninterrupted, error-free, secure, or permanently available;
- Remain compatible with any Connected Account or third-party service;
- Prevent a third party from restricting, suspending, or terminating an account;
- Produce any particular sales, response, deliverability, business, or financial result;
- Return complete, accurate, current, or legally usable information; or
- Be suitable for every legal, contractual, regulatory, or industry requirement.
Third-party services and the Application Provider may change their software, terms, policies, access rules, technical restrictions, infrastructure, or availability without Leadscope’s control.
Leadscope does not provide legal advice. You are responsible for independently evaluating the legality and permissibility of your intended use.
11. Indemnification
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Leadscope Services LLC and its members, managers, employees, and contractors from third-party claims, damages, losses, liabilities, penalties, judgments, and reasonable legal expenses arising from or relating to:
- Your Customer Content;
- Your Connected Accounts;
- Your campaigns, recipients, targeting, messages, or data practices;
- Your use or misuse of the Service;
- Your violation of these Terms;
- Your violation of applicable law;
- Your violation of a third party’s rights, terms, policies, or technical restrictions; or
- An allegation that Customer Content supplied by you infringes or unlawfully uses another person’s rights.
Leadscope will provide reasonable notice of a covered claim where practicable. You may not settle a claim in a way that admits liability by Leadscope, imposes an obligation on Leadscope, or restricts Leadscope without prior written consent.
12. Limitation of liability
To the fullest extent permitted by law, Leadscope will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for loss of profit, revenue, anticipated savings, business opportunity, goodwill, or data.
To the fullest extent permitted by law, Leadscope will not be liable for a third party’s restriction, suspension, termination, modification, or loss of an account, Connected Account, integration, service, authorization, or data source.
Leadscope’s total aggregate liability arising from or relating to the Service or these Terms will not exceed the amount you paid to Leadscope during the twelve months immediately preceding the event giving rise to the claim.
These limitations apply regardless of the legal theory asserted and even if a remedy fails of its essential purpose.
Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for fraud, fraudulent misrepresentation, or other liability that applicable law makes non-waivable.
13. Termination
You may terminate these Terms by canceling your subscription and ceasing use of the Service.
Leadscope may terminate or suspend access immediately for non-payment, a violation of these Terms, suspected fraud or unlawful conduct, a security risk, a legal requirement, a third-party restriction, an Application Provider action, or discontinuation of the Service.
Upon termination:
- Your right to use the Service ends;
- You remain responsible for charges properly incurred before termination;
- You should export Customer Content before access ends where export is available; and
- Customer Content may be retained, returned, isolated, or deleted in accordance with the Privacy Policy, applicable law, provider capabilities, and any separately executed agreement.
Provisions that by their nature should survive termination will survive, including provisions concerning fees owed, confidentiality, intellectual property, disclaimers, indemnification, limitations of liability, and disputes.
14. Changes to these Terms
Leadscope may update these Terms. Material changes will be communicated to active subscribers by email, through the Service, or through another reasonably conspicuous direct notice. A material change will take effect on the date stated in that notice.
Leadscope may require affirmative acceptance before certain revised Terms apply. Where affirmative acceptance is not required, continued use after direct notice and the effective date may constitute acceptance to the extent permitted by the version of the Terms previously accepted and applicable law.
If you do not agree to a material change, you may cancel your subscription before it takes effect, subject to the cancellation and refund provisions of these Terms.
A change will not retroactively alter the treatment of a dispute that arose before it became effective unless the parties expressly agree otherwise.
15. General terms
These Terms and any separately executed agreement constitute the entire agreement between you and Leadscope concerning the Service.
You may not assign these Terms without Leadscope’s prior written consent. Leadscope may assign them in connection with a merger, financing, reorganization, asset transfer, sale of the Service, or similar transaction.
Neither party is liable for delay or failure caused by circumstances outside its reasonable control.
A failure to enforce a provision is not a waiver. If a provision is held unenforceable, it will be modified only to the extent necessary, and the remaining provisions will remain effective.
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any dispute arising from or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in San Diego County, California, and each party consents to their jurisdiction and venue.
Nothing in these Terms deprives a person of rights that applicable law does not permit the parties to waive.
16. Contact
Questions, cancellation requests, and legal notices may be sent to:
Leadscope Services LLC
2105 Vista Oeste NW, Ste E #2053
Albuquerque, NM 87120
United States
Email: [email protected]